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Services

All the services you need, from Medical Projects. We offer a wide range of services to meet the needs of every type of customer, from after-sales training to preventive maintenance through technical assistance.

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Quality

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For Progetti Medical, quality is a fundamental pillar to be able to compete in the world market. The Quality System covers the entire sales cycle starting from development and production to marketing / distribution passing from pre and post-sales assistance. The Quality System is constantly documented and monitored in order to ensure that each activity is described, reproducible and traceable, it is also focused on continuous improvement in order to increase customer satisfaction in compliance with specific requirements.

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Maintenance

The maintenance of a medical device, in all its forms and declinations, is an essential aspect to ensure the correct functionality and original performance of the product.

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After-sales training

If you need more detailed product information, documentation or a meeting on site to learn more about us and our devices, contact us and our sales department will support you according to your need.

After-sales service

If after the purchase of your product you need technical information, certificates, manuals or you have doubts about the operation of your device, contact us and our technical department will be able to give you the information you are looking for.

Shipment

The general shipping terms are shown in your order confirmation; At the time of sending the devices you will receive the transport document by e-mail (to the address indicated during the negotiation phase). In case there are delays or special communications, contact us and our shipping department will do its best to support you.